Water coolers, boilers, filtered taps and sanitisation across East Anglia
Office Water Supplies Ltd (OWS) is a family-run company, founded in 1989 and based at Snetterton in Norfolk, that supplies and services bottle-fed and mains-fed water coolers, hot water boilers, filtered taps and sanitisation for commercial, domestic, NHS and construction customers across East Anglia: Norfolk, Suffolk, Cambridgeshire and Essex. We have supplied locally sourced water for more than 35 years, and we pride ourselves on a professional, friendly service from a team you can actually get hold of.
What we supply
We provide drinking water and hydration solutions for the workplace and the home, along with the consumables, hygiene products and servicing that keep everything running. Choose the area that fits your needs below.
Services
We look after you long after installation with deliveries, short-term hire, a responsive call-out service, and regular servicing and sanitisation.
What customers choose us
People who switch to us tend to stay with us, and the reasons come up again and again: local people, fast response and a properly accredited team.
Accreditations & compliance
Our sanitisation is carried out by WRAS-qualified engineers, and we hold Safe Contractor (Gold) and Construction Line Silver accreditation, along with membership of the Water Dispenser and Hydration Association. We supply documentation on completion as evidence for hygiene-compliance inspection.
People and speed
We are a friendly, family-run team, and the real difference is the people behind every delivery and call-out, not just the machine in the corner. When something goes wrong, quick turnaround and emergency cover are what we are known for.
Locally sourced water
Our water is drawn from the Cretaceous chalk layer beneath the Norfolk Brecklands, as it has been for more than 35 years, and supplied close to home right across East Anglia.
Who we work with
We serve a broad mix of customers across the region, and we tailor what we recommend to how each site actually runs.
Offices and commercial sites
From a single cooler to multi-machine office installs, we plan the right setup around your space and the number of people using it.
Construction and new build
We are set up for site work, with Chapter 8 compliant vehicles, Triple STS site supervisors, CSCS cards and DBS checks, so we can keep water flowing safely on active sites.
NHS and healthcare
We supply water solutions to several NHS trusts across East Anglia, and our incoming product lines offer UV sanitisation that meets new NHS UV-focused protocols.
Large infrastructure
We are the sole water supplier to Sizewell C, one of the UK's largest infrastructure projects.
Office Water Supplies is fully committed to minimising the adverse environmental impacts of our operations by managing environmental issues responsibly and sensibly.
Giving alternatives to single use plastics
Our water coolers and refill stations save a minimum of 20,000 plastic bottles per week.
Recycling 500 filters per week with Watercare
We are committed to recycling 100% of all types of water filters
Frequently asked questions
Before you pick up the phone, here are the things customers ask us most, from where we cover to how fast we can help when a machine plays up.
Where a question touches on a particular product or service, we have pointed you to the page with the full detail.
Got a question we have not covered? We would rather have a quick chat than leave you guessing. Call us on 01953 451753 or email info@officewatersupplies.co.uk, and one of the team will get straight back to you.
How quickly can you respond if a machine breaks down?
Our aim is to attend site within 24 working hours of your call. If a repair has to be done off site, we can provide a free loan machine* so you are not left without water.
Do you offer both bottle-fed and mains-fed water coolers?
Yes, we supply both, so we can recommend whichever suits your space, usage and plumbing. Take a look at our coolers for work to compare the options.
Do you supply both workplaces and homes?
We do. We provide coolers, boilers, filtered taps and coffee machines for offices, sites and public spaces, and a dedicated home range for the kitchen. See our For Work range or our For Home range.
Are you a family-run business, and how long have you been trading?
Yes, we are an independent, family-run company founded in 1989. We have supplied locally sourced water for more than 35 years, drawn from the Cretaceous chalk layer beneath the Norfolk Brecklands.
Where is Office Water Supplies based and which areas do you cover?
We are based at Snetterton in Norfolk and cover East Anglia: Norfolk, Suffolk, Cambridgeshire and Essex. We can also reach selected areas of north London, so please enquire if you are just outside our main region.
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