Instant hot water, all day, without the wait for a kettle. Our hot water boilers plumb into your mains and filter as they go, so every cup is ready when your team is. We are a family-run supplier based in Snetterton, and we install and look after boilers for offices, canteens, coffee shops and busy sites right across Norfolk, Suffolk, Cambridgeshire and Essex.
Which hot water boiler is right for you?
The right boiler comes down to how much hot water you serve, where it needs to sit and how you want the water treated. Here is how we help you narrow it down.
How much hot water do you need?
Think about your busiest moment rather than your quiet ones. A small team topping up teas through the day has very different needs from a canteen serving a lunch rush or a kiosk at an event. Boilers come in a range of capacities and draw-off rates, so tell us your peak demand and we will match a unit that keeps up without leaving you waiting.
Where will it go?
Counter space is often the deciding factor. Counter-top models sit neatly by the sink, wall-mounted units free up the worktop entirely, and some setups tuck the boiler out of sight in a cabinet. We will look at your space with you and recommend a format that fits the room and the flow of people through it.
Filtered or unfiltered?
In most of East Anglia the water is hard, which means scale. Built-in filtration protects the boiler and improves the taste in the cup, so we usually recommend a filtered model. We will advise on the right filtration for your local supply as part of the quote.
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Which brands of hot water boiler do you supply?
We supply Instanta and Marco hot water boilers. Between them they cover counter-top and wall-mounted formats across a range of capacities, from modest offices to high-demand sites. Both are well established names in commercial hot water, and we will recommend the right one for your usage rather than steer you toward a particular badge.
Not sure which model you need?
That is exactly what we are here for. Tell us how many hot drinks you serve at your busiest, where the unit needs to go and whether you want filtration, and we will suggest a shortlist. There is no pressure and no hard sell, just a straight recommendation from people who fit these units every week.
How much does a hot water boiler cost?
Hot water boilers are priced on enquiry. The right figure depends on the capacity you need, the format, the filtration and the installation, so rather than quote a headline price that may not fit your site, we give you a clear quote for the unit that actually suits you. Get in touch and we will talk it through.
How is water quality and servicing looked after?
Hot water boilers work hard, and hard water is tough on them. Built-in filtration reduces scale and keeps the water tasting clean, and regular servicing keeps the unit reliable and efficient. Our WRAS-qualified engineers handle sanitisation and filter changes on a schedule that suits how heavily you use the boiler, and when filters are replaced we recycle 100% of them. Because we are local and family-run, a service visit means one of our own team, not a call centre.
We are also the sole water supplier to Sizewell C, one of the UK's largest infrastructure projects, and we bring the same reliability to businesses across East Anglia.
Frequently asked questions
Before you pick up the phone, here are the things customers ask us most, from where we cover to how fast we can help when a machine plays up.
Where a question touches on a particular product or service, we have pointed you to the page with the full detail.
Got a question we have not covered? We would rather have a quick chat than leave you guessing. Call us on 01953 451753 or email info@officewatersupplies.co.uk, and one of the team will get straight back to you.
What size hot water boiler do I need?
It depends on how many hot drinks you serve and how quickly. A small counter-top unit suits a modest office, while a busy canteen or kiosk needs a higher-capacity or wall-mounted model. Tell us your peak demand and we will match a unit to it.
Do hot water boilers need filtering and servicing?
Yes. Built-in filtration protects the boiler from scale and improves the taste in the cup, and we service and sanitise it on a schedule that suits your usage, using our WRAS-qualified engineers. When filters are replaced we recycle 100% of them.
Which brands of hot water boiler do you supply?
We supply Instanta and Marco boilers, in counter-top and wall-mounted formats and a range of capacities. Tell us how many cups you serve at peak times and we will recommend the right size.
How much does a hot water boiler cost?
Hot water boilers are priced on enquiry, because the right model depends on how much hot water you need, the format and the installation. Get in touch and we will recommend a suitable unit and give you a clear quote.
How does a hot water boiler work?
A hot water boiler heats and holds water so it is ready the moment you need it, instead of waiting for a kettle. It is plumbed into your mains supply and filtered on site, and depending on the model it sits on a counter-top, mounts on a wall or tucks into a cabinet.
