EST. 1989
OWS Logo
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Locally Sourced Water

The Norfolk Brecklands are known for their light, sandy soil, deposited by retreating glaciers some 400,000 years ago. But 65 million years earlier, the whole region was covered by a tropical sea, in which deep layers of chalk were laid down – deposits which extend from north-west Norfolk to the Chiltern Hills. This geology provides the bottling plant with its greatest asset: millions of litres of fresh, sweet, naturally filtered water, held in this Cretaceous chalk layer.

The water source is fully lined to protect against any contamination from surface water, so the water extracted is naturally pure and healthy. Nevertheless, the water is submitted to further micro-filtration before bottling. Even before this process, the water is very low in nitrates: the permitted level is 50 mg/litre, and ours contains just 6.5. Similarly, while the permitted sodium level is 200 mg/litre, Harling Premium English Water contains just 15, before filtration, so it is ideal for anyone on a low-sodium diet.

One more thing because Harling Premium English Water is extracted from chalk layers, it contains a little calcium – which is not only good for your health, but also gives the water a flavour which is almost universally preferred in blind tastings.

Of course, there would be little point in achieving these outstanding purity levels in our water if we did not match them with corresponding levels of hygiene in the bottling process. As bottler members of BWCA, both areas are regularly and rigorously checked by independent third party auditors – and time after time, our results are among the best in the country.

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Hygiene standards are imperative to us, all our rental agreements include OWS Service Contracts to ensure high quality water being dispensed from all our machines.

For those that own their equipment there are single sanitisation visits or annual packages available to suit your requirements.

As part of our servicing and sanitisation service we will supply documentation upon completion of work, for you to use as evidence of any on-site inspection for hygiene compliance.

All our staff are fully trained, using the markets leading products and filters such as Brita and 3M. Our aim is to cause as less disruption as possible, we offer an out of hours service or alternatively a temporary machine exchange whilst the works are carried out should availability be an issue.

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OWS a family run business, established back in 1989 as a supplier of chilled drinking water systems to the domestic and commercial market place. Over the years as working relationships have expanded, the demand for introducing more products such as hot water systems, coffee machines and the latest sparkling & still drink water dispensers has seen our product range increase year after year.

As a family run business it is important that we represent ourselves well not just with our customers but suppliers also. We have distribution for the American Coffee Machine manufacturer Keurig, the fine stylish water coolers from Borg & Overstrom, the touch screen innovation Bean to Cup Coffee Machine and Capsule machine manufacturer So-Pure Coffee as well as the latest hot water system technology from Lincat.

Our objective is to discover, assess, recommend and serve with a purpose to suit the environment.

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WHA Accreditation

Office Water Supplies Ltd has recently became a member of the The Water Dispenser & Hydration Association following a recent audit carried out on our working practices and we were delighted to have been granted membership on our first attempt.
WHA is the voice of the water dispenser and hydration industry.
What the WHA can do for you
As the leading association for the hydration industry, it is the single point of reference for those who require and supply hydration solutions. The WHA provides information, training, guidance and regulations that are implemented, audited and enforced ensuring quality and sustainability of the services offered by our Members to their customers.
The WHA promotes innovation in recognition of the Industry’s environmental responsibilities and compliance with the UK and European legislation, giving our Members a distinct point of difference in the hydration marketplace.
Our Role
The WHA's facilitates the exchange of technical, scientific and regulatory information between Industry Members and related bodies and serves as the authoritative source. The WHA's mission is to ensure that its Members offer the highest standards of quality, safety and hygiene to the consumer together with an unimpeachable product and service.
The WHA has close and ongoing relationships with key national and local government departments and agencies including the FSA, DEFRA, the Environment Agency, Trading Standards and Environmental Health Departments.
At a European level, the WHA is a Member of the Watercoolers Europe (WE). The WHA takes a key executive role in the activities of WE which represents the interests of several hundred companies in the water dispenser industry throughout Western and Eastern Europe in relation to EU directives and regulations
Peace of Mind
For continued membership and accreditation, Members must adhere to strict Bylaws, Codes of Practice and the Code of Advertising and Conduct and are audited for compliance annually by mandatory 3rd party inspection organisations.
Our Mission
To ensure the attainment of the highest standards of quality, safety, hygiene and ethical conduct in the water dispenser industry through unimpeachable products and services supplied by Members to their customers, in full recognition of the Industry’s environmental responsibilities, whilst promoting hydration benefits.
WHA:  Quality. Trust. Standards
Whether you are an existing customer or considering using Office Water Supplies Ltd as your potential new supplier, be assured that you receive a high quality service from a well-established, family run, business.

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CHAS Accreditation

Part of our high standards our customers expect, we recognised the importance to accredit ourselves with the Contractors Health and Safety Assessment Scheme (CHAS). We have been members since 2011 potential or existing customers can be reassured that OWS are Health & Safety competent.

CHAS assessments will monitor the businesses Health & Safety Policy statement, their organisation and specific arrangements to a standard acceptable to any buyers.

Participating in the CHAS scheme helps both suppliers and buyers.

1. Suppliers show compliance with important parts of health and safety law (the core criteria described in the CDM regulations)
2. On achieving compliance a supplier is approved to work for all of CHAS' buyers.(Some Buyers may require "Accredited" Status)
3. Inconsistencies are reduced where some suppliers may be judged compliant by one buyer but not another
4. CHAS gives guidance on any weaknesses in a supplier's safety management, including how they can improve
5. Being a CHAS supplier or buyer saves both time and resources

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At Office Water Supplies we take sustainability very seriously. Our bottled water coolers, refill stations and water fountains reduce single use plastic waste. All of our paper cups and refill bottles are recyclable. We are also part of Watercare who recycle water filters for us. You can find out more by clicking on the button below.

Find Out More