About Office Water Supplies
Office Water Supplies Ltd (OWS) is a family-run company founded in 1989 and based at Snetterton, Norfolk. We supply and service bottle-fed and mains-fed water coolers, hot water boilers, filtered taps and sanitisation for commercial, domestic, NHS and construction customers across East Anglia: Norfolk, Suffolk, Cambridgeshire and Essex. What sets us apart isn't only the equipment. It's the people behind it, and how quickly we respond when you need us.
How do we keep your site safe?
We keep your site safe through recognised health and safety accreditation and a team trained for site work. We hold Safe Contractor Gold and Construction Line Silver accreditation, our site supervisors hold Triple STS accreditation, and our team carry CSCS cards and are DBS checked. Our 7 company vehicles are site-compliant, with Chapter 8 applied. You can download our Health & Safety policy below.
Why customers choose us
Customers most often choose us because we respond quickly and they deal with the same friendly faces every time. It's the theme that comes up again and again in our Google and Trustpilot reviews.
Accreditations & compliance
Our sanitisation is carried out by WRAS-qualified engineers, and we hold Safe Contractor (Gold) and Construction Line Silver accreditation, along with membership of the Water Dispenser and Hydration Association. We supply documentation on completion as evidence for hygiene-compliance inspection.
People and speed
We are a friendly, family-run team, and the real difference is the people behind every delivery and call-out, not just the machine in the corner. When something goes wrong, quick turnaround and emergency cover are what we are known for.
Locally sourced water
Our water is drawn from the Cretaceous chalk layer beneath the Norfolk Brecklands, as it has been for more than 35 years, and supplied close to home right across East Anglia.
Who we work with
We work with customers across Norfolk, Suffolk, Cambridgeshire and Essex, and we can reach selected areas of north London, so please enquire. Whatever your setting, we tailor what we recommend to how your site actually runs.
Offices and commercial sites
From a single cooler to multi-machine office installs, we plan the right setup around your space and the number of people using it.
Construction and new build
We are set up for site work, with Chapter 8 compliant vehicles, Triple STS site supervisors, CSCS cards and DBS checks, so we can keep water flowing safely on active sites.
NHS and healthcare
We supply water solutions to several NHS trusts across East Anglia, and our incoming product lines offer UV sanitisation that meets new NHS UV-focused protocols.
Large infrastructure
We are the sole water supplier to Sizewell C, one of the UK's largest infrastructure projects.
Frequently asked questions
Before you pick up the phone, here are the things customers ask us most, from where we cover to how fast we can help when a machine plays up.
Where a question touches on a particular product or service, we have pointed you to the page with the full detail.
Got a question we have not covered? We would rather have a quick chat than leave you guessing. Call us on 01953 451753 or email info@officewatersupplies.co.uk, and one of the team will get straight back to you.
What happens if my water cooler breaks down?
If your water cooler breaks down, call us on 01953 451753 and we'll aim to attend within 24 working hours. If the machine needs an off-site repair, we can provide a free loan machine in the meantime, subject to stock.
What accreditations does Office Water Supplies hold?
We hold Safe Contractor Gold, Construction Line Silver and WHA membership. Our team also holds Triple STS, CSCS and DBS credentials, and our sanitisation is carried out by WRAS-qualified engineers.
Which areas does Office Water Supplies cover?
We cover Norfolk, Suffolk, Cambridgeshire and Essex from our base at Snetterton. We can also reach selected areas of north London, so please get in touch to check.
Is Office Water Supplies a family-run business?
Yes, OWS is family-run and independent. Customers often tell us that dealing with a local, family business was the reason they switched to us.
How long has Office Water Supplies been in business?
Office Water Supplies has been in business since 1989. We're a family-run, independent company based at Snetterton in Norfolk.
