EST. 1989
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Call out service

We offer a fast efficient call out service, our objective is to attend site within 24 working hours from point of call. Our engineers have experience in maintaining Water Coolers, Coffee Machines and Water Boilers with the support of manufacturers for specialist repairs.

Whilst most repairs can be carried out on site, our call out service includes the use of a free loan machine* in the event that an offsite repair is deemed required, ensuring the customer doesn’t go without their machine.

It is recommended to ensure your equipment is maintained regularly, we would suggest to servicing and sanitisation in order to protect and prolong your equipment. Please visit our servicing section of the website for further information.

*subject to stock availability

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Short term hire

Construction Sites, Caterers, Party Organisers, Wedding Planners, Production Companies, Motor Racing Teams, Sporting Events requiring a short term hire we have a package that suits your needs. With our dedicated and experienced team we can offer a service that advise, recommend, provide, manage and arrange collection to suit your requirements. Whether it be a short single day, weekend, monthly or an annual hire, our equipment and consumables can serve your stay.

Contact our team to discuss your bespoke event, providing a forecast of expected numbers on site we can offer a proposal with a full managed service. It is important for any event to be organised and more importantly, build a trustworthy relationship with the suppliers. Provide us with the information of expected time arrival, our drivers will deliver your goods, install them and ensure you are up and running. At the end of the event we will collect the equipment ensuring you the customer has one less phone call to make.

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Deliveries

We are very proud of our promptness of deliveries, same or next day deliveries available. Due to our location we can be flexible with our distribution providing a fast efficient service.

In the past we have reacted to situations such as burst water mains, contaminated mains water and significant climate changes via our rapid 24 hour response service. The service is available for existing customers and those businesses/homes that are unable to receive a delivery from their existing supplier. Please contact the team immediately to advise of your situation we will endeavour to help.

Replenishments orders can be placed via phone, web, email, sms or social media. We offer a stock management system and packages enabling the customers to call-off their products weekly, fortnightly or monthly.

Our company vans are identified by the latest branding, the drivers will have carried out Enhanced DBS Checks, provided with both work uniform, safety boots plus full PPE including disposable gloves, face masks and sanitising products. The vehicles are stocked with High-Visible jackets and hard hats at all times.

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Servicing

Hygiene standards are imperative to us, all our rental agreements include OWS Service Contracts to ensure high quality water being dispensed from all our machines.

For those that own their equipment there are single sanitisation visits or annual packages available to suit your requirements.

As part of our servicing and sanitisation service we will supply documentation upon completion of work, for you to use as evidence of any on-site inspection for hygiene compliance.

All our staff are fully trained, using the markets leading products and filters such as Britta and 3M. Our aim is to cause as less disruption as possible, we offer an out of hours service or alternatively a temporary machine exchange whilst the works are carried out should availability be an issue.

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Antimicrobial Spray Down

An Antimicrobial Spray Down protects your business for up to:
30 days on treated surfaces
24 hours on the skin
30 textile washes
The revolutionary antimicrobial liquid has a 99.99% continuous kill rate. This technology significantly reduces the spread of harmful bacteria, viruses, fungi (mould) and yeasts. It is a water based, alcohol free, non-toxic and provides unique, proven long-lasting protection.
Highly trained staff are deployed to propel a fine mist to surfaces and common touch points, killing viruses & bacteria and leaving a scientifically proven 28-day anti-microbial protective shield, resulting in a touch safe area for all.
Offices & Showrooms, Medical Practices, Beauty Treatments, Hairdressers & Spas, Therapy Centres & Clinics, Care Homes, Hotels & Guest Houses, Pubs, Bars & Clubs, Schools, Colleges & Universities Factories, Sports & Leisure Venues, Retail Shops, Trains, Buses, Taxis, Cars & Boats, Residential Homes.

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